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Help / FAQ

With the amount of different programs and options we offer, it can be a little overwhelming to figure out how to use the site.  Please read through some of our help section which has some of our most frequently asked questions about our programming and how to use the site.

How do I sign up for a session or a class?

  1. Before you sign up for a class, you must purchase “Skill Credits” for access to any of our basketball skills programming or purchase “Monthly Performance Memberships” for access to performance training.  

  2. After purchasing, you will receive an email from Virtuagym (our scheduling software) with links to register and activate your account 

  3. After setting up your account, you can download the Virtuagym app or access in a browser to log in, view our training schedule and reserve a spot in sessions. 

  4. All sessions must be reserved prior to the start, we can not honor drop-ins 

Can I use any credits for any class?

"Skill Credits" can be used for access to any of the basketball skills programming (Shot builders, group sessions, etc.)  However, "Skill Credits" can not be used to access performance training.

For Performance Training, you must purchase a "Monthly Performance Membership" and you will receive performance training credits from those.  Performance training credits can not be used for basketball skills programming

Are there differences between the Waukesha and Muskego locations?

Our Waukesha location offers all of our training types.  All small group classes, performance training, shot builders, Dr. Dish and workshops will be hosted at the Waukesha location (Address: 1814 Dolphin Drive, Unit B, Waukesha, WI 53186)  

The Muskego location offers Shot builders and Dr. Dish + sessions ONLY at this time.  (Address Located in The Halo Facility at W160 S6369 Commerce Dr. Muskego, WI 53150

Do you offer private / personal coaching?

Our "Shot Builders" sessions are 1 on 1 with coaching that builds adaptable shooting mechanics.  We favor offering small group sessions, which allow athletes to get the attention from the coaches they need, while developing game ready skills in game like scenarios (basketball is after all a team sport) that 1 on 1 coaching doesn't offer.

Can I come in and see the facility?

You are welcome to stop by and check us out.  You can see the up to date schedules at the bottom of our Waukesha page and our Muskego page.  Please note that coaches may not be available for questions while they are working with athletes in session.

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